Player Protection
Responsible Gambling at Spinago Casino
Gambling is meant to be an enjoyable form of entertainment. At Spinago Casino, we are deeply committed to supporting safe gaming practices and providing every Australian player with the tools they need to stay in control.
Our Commitment to Safe Play
Spinago Casino complies with all relevant Australian gambling legislation and industry codes of practice. We take proactive steps to detect and support players who may be experiencing harm.
Our team is trained to identify at-risk behaviour and reach out to players who may need support. We participate in national self-exclusion schemes and cooperate with Australian regulators to promote a safer gambling environment for everyone.
Your Player Protection Tools
Available 24/7 from your Spinago Casino account dashboard. All limit reductions take effect immediately.
Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately when reduced.
Session Time Limits
Choose how long you play in a single session. When your limit is reached, you will be logged out automatically.
Loss Limits
Define the maximum you are comfortable losing over a given period and we will stop play once that amount is reached.
Cooling-Off Period
Take a break from the Platform for 24 hours, 48 hours, or 7 days without fully self-excluding.
Self-Exclusion
Voluntarily exclude yourself from Spinago Casino for a minimum of 6 months. During exclusion your account will be locked and marketing communications ceased.
Reality Checks
Receive on-screen reminders at set intervals showing how long you have been playing and your net position for the session.
Warning Signs of Problem Gambling
Recognising the signs early can help you or a loved one get the support needed before gambling becomes a serious problem.
Spending more than you can afford to lose
Gambling to escape stress, anxiety, or depression
Borrowing money or selling possessions to fund gambling
Neglecting work, family, or social commitments
Feeling irritable or restless when not gambling
Chasing losses by placing larger bets
Lying to friends or family about gambling habits
Inability to stop despite repeated attempts
Help & Support Resources in Australia
If you or someone you know is affected by problem gambling, free and confidential help is available 24 hours a day.
Gambling Help Online
1800 858 858
Free, confidential telephone and online counselling, 24/7.
Visit website →Gamblers Anonymous Australia
1800 238 724
Peer support groups for people with gambling problems.
Visit website →Remember: Gambling Should Be Fun
Only gamble with money you can afford to lose. Take regular breaks. Never chase your losses.
18+ Only · Play Responsibly